About Us

exam-3.jpgOur goal is to provide you the best possible hearing care, based upon your individual needs. We provide a comprehensive array of services related to prevention, evaluation, and rehabilitation of hearing impairment.. The Hearing Clinic Audiologists have special training in the identification and treatment of hearing conditions. Each audiology professional at The Hearing Clinic is qualified to provide patients of all ages with premium hearing care, based on individual needs. We listen so you can hear.

Our services are not limited to only those needing hearing assistance. Our clinic specializes in custom made hearing protection for hunters and people who work in a noisy environment, to name a few.  In addition, a variety of custom-made products are offered including custom-made in-the-ear monitors for musicians, custom fit earpieces for hands-free cellular phone operation, and the popular custom-made swim molds are a must-have for both children and adults who enjoy swimming and going to the beach.

We’re here to help people with communication issues live the life they want with the hearing they have. Acquiring and using a new hearing aid is a multiple step process that may involve several office visits.

Our comprehensive Hearing Aid Program includes hearing evaluations and specialized diagnostic testing.  Your personalized treatment plan may include the following basic steps. Click on each step for more information.

Our Hearing Aid Program follows the following basic steps. Click on each step for more information.

1. Hearing Evaluation

The first, critical step in the proper diagnosis of hearing care is a complete hearing evaluation. An accurate exam is essential to the hearing aid selection and recommendation. Without it, you may spend hundreds, or even thousands of dollars on hearing aids that won’t meet your needs, no matter how high-tech or well adjusted they are. The Audiologist will take a thorough case history and review with you to begin the process of your individualized care plan. Your case history provides information about the hearing loss, probable cause, duration and the presence of any medical condition that may suggest a need for a medical referral. The hearing test is conducted to provide information about the degree and nature of the hearing loss as well as the ability to process and understand speech sounds. The evaluation is performed in a sound-proof booth while wearing earphones. Each ear is tested separately. You won’t feel cramped in one of those tiny phone booth-size chambers — our booth is comfortable and spacious. Additional tests may be conducted to assess well as lifestyle and listening needs. At The Hearing Clinic, we are committed to giving every patient the most thorough exam and accurate hearing test possible. We begin by using the latest diagnostic equipment and take the time to listen to your concerns and answer all your questions.

2. Hearing Aid Selection

Because we believe strongly in patient education, we thoroughly explain the benefits and use of each type of hearing aid technology, so together we are able to make the right choice–the first time. The audiologist and patient will discuss the hearing test results as well as lifestyle and listening needs. In other words, once the type and extent of your hearing loss is determined, we will recommend the hearing aid that is best for YOU. And, unlike many hearing aid clinics who represent only one hearing aid company, we insist on offering a wide range of brands and models of top tier, name brand manufacturers. The patient will receive information about the different styles of hearing aids and different types of hearing aid technology. We review the advantages and disadvantages of each depending on the patient’s listening needs and hearing loss, along with cost and maintenance issues. Hearing aid styles from largest to smallest include behind-the-ear, in-the-ear, in-the-canal, and completely-in-the-canal. If you have tried hearing aids in the past that didn’t meet your expectations, you really should visit us. In addition to getting the correct type, size, and shape, a proper fit is essential in solving your specific hearing concerns. Today’s hearing aids are digital, enabling far more sophisticated sound processing such as automatic directionality and noise suppression, relative to older analog aids. They are also capable of reducing or eliminating annoying feedback or “whistling” that can occur.

3. Delivery And Orientation

Your hearing aids individually programmed to your hearing loss and experiences are delivered at this visit. The Audiologist will discuss maintenance and operation of the hearing aids, answer your questions and provide realistic goals and expectations. Literature is given to the patient and family members regarding care and cleaning, batteries, troubleshooting, and getting accustomed to wearing hearing aids. The thirty- day trial period begins.

4. Hearing Aid Follow-Up

To ensure a proper fit, the patients are asked to meet with the audiologist to ensure that they are adjusting to amplification after they have been wearing them in environments typical of the patient’s lifestyle. We will work with the individual and adapt programming and strategies to their specific and individual needs. There may be multiple follow up appointments as you get used to sounds not heard in a long time. Family members or a friend are strongly encouraged to attend any of the visits, especially the hearing aid selection and delivery/orientation appointments. We are dedicated to your success and want you to be truly satisfied with the fit of your hearing aid devices. It’s our commitment.

5.  Trial Period & Warranty

Every hearing aid purchase includes a 30-day money-back trial period, during which you may return your purchase for a full refund. Every hearing aid purchase also includes a full three-year repair warranty and one-time per ear loss/damage insurance.

During the three-year warranty period, we provide you with free batteries, cleanings, adjustments, and repairs as needed, or a brand new replacement in the event of a failure.

Oops! If you should lose or accidentally damage your hearing aid during the three-year warranty period, it can be replaced under the included loss/damage insurance with a $350 deductible (per ear).

Wherever you buy, pay close attention to your provider’s policies on all of the above.

Expectations

Most patients who have hearing loss will benefit significantly from hearing aids. The degree of benefit varies depending on the nature of the hearing loss. Hearing aids will not restore hearing to normal and it takes time and motivation to get used to them. However, hearing aids can be very important in staying active and improving the quality and enjoyment of life.

Lifting your mood, boosting your energy, protecting your earnings, super-charging your social life, and even keeping your mind sharp. These inspiring facts are just some of the many benefits that come with treating a hearing loss—it may help more than just your hearing.